Welcome to Chaba Australia Store . Please read through the following information carefully before placing your order. By shopping online with Chaba Australia Store you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy regarding personal information provided by you. If you have any queries relating to these terms and conditions before placing an order with us, please contact the Online Customer Service Team on 0472859999 . Chaba may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received. Changes or cancellations to your order for delivery can be made by contacting the Online Customer Service Team on 0472859999 . We aim to despatch your items as quickly as possible and if your order has progressed too far, we will not be able to make any changes. If I place my order now, when will I receive it? Your order has been dispatched and delivered in 3-7 business days. How do I know it is safe to shop with Chaba? Chaba use Paypal for payment method. We do not hold any your payment’s informations. How long does returns take? We will always keep you updated about your returns journey back to us. The entire returns process may take up to 15 business days depending on where you are sending your return back from. Can I track my return? The majority of our returns are sent back using a service where you can track the parcel. Australia Post: You can track your return by adding the RQA number on top of the barcode on your returns label in to the Australia Post tracking site. I’ve got the wrong address on my order, what do I do? Once an order has been placed in our system you cannot change the address under your CHABA account. There is a small window from the time you place the order to the point it is ready to be shipped out that we can try and update the address for you. The fastest and best way to update an address on your order is by email to us : [email protected] or if you prefer you can give us a call and we’ll do our best to help you out. You can find our contact details and operating hours below.